preparing your first order

 

Congrats!

If you’ve landed on this page, it means you’ve just received the link to your own Private Artist’s Page. There you’ll find your first designs and all your other designs in the future as your designer works his magic. It’s the portal for you to order your exclusive wearable art products. The products are shown at the “artist’s cost”. We recommend you don’t, under any circumstances, share this link with anyone else since you wouldn’t want your clients to know how much you paid, right?. That’s why it’s called a PRIVATE Artist’s Page!

Here under you’ll find some tips and tricks to help you navigate through your first order.

 

tips & tricks

+ If you plan to sell at your store, studio or gallery

Here are a few recommendations to help your experience flow beautifully.

PRODUCT SELECTION:
• Since you have a physical store to sell and display your products at, you should always take advantage of our cost price by ordering 3 units or more. This will avoid the $10 surcharge of ordering 1 or 2 products at a time;
• Start by focusing on items that don’t necessarily require to be tried on by your customer: scarves, pillows and kimonos are the way to go; • You can also order 1 or 2 more fashion-forward products to give your clients an idea of how versatile your artwork is. Pick something you feel you’d wear yourself;
• Ask your designer for a PDF file of all your designs at retail price so that you can take special orders for fashion-forward products;
• Make sure you have 1 or 2 units for yourself in there! Remember: YOU are your BEST promotion. Wearing your products will have a HUGE impact on your sales!

VOLUME:
• For reference only: in your category (established artists with a physical location such as a store or gallery), first orders are usually between $600 and $1000. Some get very excited and order far more which we don’t recommend. If you’re going for a first order of $2000 or more, it’s probably too much. Start smaller and learn from your clients. We find that our best clients usually order about twice a month instead of larger orders a few times a year;
• We can give a 2% volume discount for every 10 units ordered of a style in a single order for up to 100 units (20% discount). For example, ordering 30 scarves of the same print will generate a 6% discount. Quantities included in other orders aren’t cumulative. Quantities are calculated per style and not per size: 3 size small, 4 size medium and 3 size large = 10 units.
• Shipping is free for all orders over $250 before taxes. This amount can’t be divided between different orders and the total amount must be of $250 for each placed order. Unless you have a special order, you should always aim for free shipping.


+ If you're looking for on-demand to sell on social media or website

What you’re looking for is called Dropshipping. Some also call it On-Demand Production. You start by putting the products up for sale on your website or social media at their retail price (no expenses have been incurred yet) and once you’ve sold something and the money’s in your account, you simply forward the order to customercare@legaleriste.com. We then produce your item(s), bill you at cost price (usually 40 to 50% of the retail price) and ship the order directly to your client. How awesome is that?!

It’s a great way to launch a business with no upfront cost but do keep in mind that artists carrying stock tend to sell 10 to 15 times more than artists that rely solely on dropshipping (10 TO 15 TIMES MORE is risk vs reward at its best!). Dropshipping is a great way to get started but you should consider investing part of your profits in building a stock of goods for all your real-life one-to-one transactions.

Here are some tips & tricks for dropshipping:

GENERAL NOTES
• Ask your designer for the product images you can use online;
• Go to your Private Artist’s Page to access your product information such as description, content, product code, etc. You’ll need these infos to create your products. We recommend you jazz-up the descriptions and give them your own flavor;
• You’ll need to include the product code in your order, for example: WAC0202BL01A. If you wish to display your products on your e-commerce, make sure this code appears in your order confirmation email. You can find the codes on your Private Artist’s Page as well as in the file name of the images;
• Read through the Best Practices here: www.legaleriste.com/best-practices

PRICING & SHIPPING
• You’ll find the recommended retail prices in your Private Artist’s Page but you can change them as you see fit;
• Limited editions usually justify higher retail prices. For some unknown reason, editions with a total of 8 units seem to be the best sellers. Tracking the limited editions is the artist’s responsibility;
• Shipping is free for custom orders of $250 or more which means you'll pay for shipping on pretty much every “on-demand” order. We therefore recommend you charge a 15$ flat rate for shipping but of course, that’s up to you. Some artists choose to offer free shipping for orders over a certain amount (usually $100);
• Most of our clients place bulk orders with us for shows, events, for their gallery or to stock up on inventory for their website or social media sales. Note that there’s a $10 surcharge if you order less than 3 units at a time. Since we’re referring to dropshipping or on-demand in this section, you'll most likely have to pay the $10 on these orders. Keep this extra fee in mind should you feel like offering lower prices to your clients than the recommended retail price.

DEFECTS & RETURNS
• Defects are our responsibility. Just send us a picture of the defect and we’ll send a new product your way (at our cost for both the production & shipping);
• Size errors are your responsibility. Size chart images are included in the section following this page. Adding these images to your website will solve the vast majority of sizing issues if not all of them. Some artists choose not to offer exchanges but most do. If you accept exchanges, we recommend you ask for the product to be returned at your address at your client’s expense. Once you’ve received it, place the order with us again in the right size and we'll ship the new product for which you’ll be invoiced at cost price. You may use the returned product to fulfill another order. Another idea could be giving it away to an influencer within your client base.

RECOMMENDED PRIVACY POLICY FOR YOUR WEBSITE
The production technique
True creation, whether it be in art or fashion, requires genuine freedom of action. Traditional production and printing techniques trap the prints within the natural boundaries imposed by the seams and edges of garments. To allow this level of freedom, Le Galeriste doesn’t print on garments per se. Instead, the threads are dyed using a sublimation technique applied one product at a time for optimal color balance. It’s an intricate and complicated process but it ensures that the artwork never fades, and that it doesn’t alter the feel of the fabric which has been custom-engineered for this specific production technique.

The Fabrics
The technologies and machinery used in our production facility (Montreal head office) have been initially developed for high-end professional sports clothing. We use performance wear polyester & spandex yardage re-knitted for fashion. All our fabrics are vegan, moisture wicking & wrinkle-free. Perfect for traveling!

Custom digital printed fabrics are dyed in-house with environment-friendly water-based inks. Focused on sustainability, Le Galeriste limits fabric waste to a bare minimum. Completely local production guarantees the respect of the artist’s copyrights as no third party is ever in contact with the artwork.

Production & Shipping Delays
Your unique product is made to order in Montreal, Canada. Please allow 7-10 business days for production. Depending on your location, shipping may require an extra 3-5 business days. All things considered, you should expect your goods to arrive within 2 weeks from the time you place your order.

Returns
Please refer to the size chart for your product before ordering. If you’ve received your goods but would like a different size, please return the product to the contact address provided on this website (at your expense) with a clear indication of the size you’d like (usually “one size up” or “one size down” will suffice). Once received, we’ll produce a new product and ship it your way at our expense.

Defects
Your 10-digit product number is written at the bottom of the satin hang tag attached to the label of the product which can also be used as a beautiful bookmark featuring the artist’s work. Send an email to customercare@legaleriste.com stating the product number along with a picture of the defect and we’ll sort it out for you. 9 times out of 10, this means we’ll send you a new product at our expense.

PROMOTION:
• If you have a website, link it to your social media so your clients can order directly from it;
• If you don’t have a website, you can take advantage of your social media platforms and receive orders directly in your inbox;
• When you order products for yourself, take pictures of yourself wearing your art and share them with your audience. You are your best promotion after all!
• Ask your followers-buyers to post pictures of the product(s) they buy in order to start spreading the word;
• Generally, artists post mockups of the products they’d like to sell first. We recommend choosing a maximum of 5 products to post at a time so your audience doesn’t feel overwhelmed;
• Keep the conversation going: reply to comments, repost your client’s posts, create your own hashtag, etc. A little goes a long way!


+ If you plan to sell at art events

PRODUCT SELECTION:
• Start by focusing on items that don’t necessarily require to be tried on by your customer: scarves, pillows and kimonos are the way to go;
• You can also order 1 or 2 more fashion-forward products to give your clients an idea of how versatile your artwork is. Pick something you feel you’d wear yourself;
• Ask your designer for a PDF file of all your designs at retail price so that you can take special orders for fashion-forward products;
• Make sure you have 1 or 2 units for yourself in there! Remember: YOU are your BEST promotion. Wearing your products will have a HUGE impact on your sales.

VOLUME:
• For reference only: in your category (established artists preparing for an art event), first orders are usually between $300 and $600. Some get very excited and order far more which we don’t recommend. If you’re going for a first order of $2000 or more, it’s probably too much. Start smaller and learn from your clients. We find that our best clients usually order about twice a month instead of larger orders a few times a year;
• We can give a 2% volume discount for every 10 units ordered of a style in a single order for up to 100 units (20% discount). For example, ordering 30 scarves of the same print will generate a 6% discount. Quantities included in other orders aren’t cumulative. Quantities are calculated per style and not per size: 3 size small, 4 size medium and 3 size large = 10 units;
• Shipping is free for all orders over $250 before taxes. This amount can’t be divided between different orders and the total amount must be of $250 for each placed order. Unless you have a special order, you should always aim for free shipping.


+ If you mainly want to sell to friends and family

PRODUCT SELECTION:
• We recommend you ask your designer for a View Only Artist’s Page. This will be just like your page but the prices will be shown at retail. You can then email the link to this page to your family and friends and ask them for their selection. Another good way to go is to start with pillows and scarves, you just can’t go wrong there!
• Make sure you have 1 or 2 units for yourself in there! Remember: YOU are your BEST promotion.

PROMOTION:
• Emails are the best way to reach out to your friends and family. Put some pictures in there and get orders directly from this email chain!

MANAGE YOUR ORDERS:
• If your friends & family live close by, you can decide on a date when you stop taking orders and bundle all your orders in one. If you get 3 of the same style (1 small and 2 mediums for example), you’ll reach 3 items and avoid the 10$ charge added when you only order 1 or 2 products at a time. If your total order is over $250, you’ll get free shipping. These two advantages combined will really help;
• If your friends and family live far away, make individual orders and change the shipping address; we’ll ship directly;
• We won’t manage payments with your customers; all invoices will be sent your way directly.


 

Size Charts

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HOW TO PLACE THE ORDER

 

+ I would like to read this step by step

HOW TO ORDER:
1. Start by clicking on the link that was sent your way; this link regroups all of the designed products.

2. To order a product, simply click on the "Order" button directly under the designed product. Once it’s added to your cart, the "Order" button will change to "Added". You’ll be able to choose the sizes later in the process. You can repeat this step for as many products as you want.

3. To see what’s in your cart, click on "Go to Order" at the top right of the page. You’ll need to enter your information under "Buyer Information" (name, email, phone number) and your billing address (by clicking on "Edit" in the "Billing Address" box). You don't have to fill any other boxes.

4. Scrolling down you’ll see all the products you’re ordering.

For clothing (not accessories): you can choose the sizes by ticking the appropriate boxes and adding the number of items you need. For example, if you want to order 2 extra-smalls, click under the "XS" box and enter 2. The quantity and the total will adjust automatically. Please note that the minimum of units to get the cost price is 3 units however, it can be 3 different sizes. Of course you can order less than 3 units but a $10 charge will be added upon confirmation of your order.

For accessories: you can only choose the quantity since sizes don’t apply here. For example, if you want to order 3 pillows, just enter "3" under the "U" box. Again, the quantity and the total will automatically be updated. Please note that the minimum of units to get the cost price is 3 units. Of course you can order less than 3 units but a $10 charge will be added upon confirmation of your order.

5. To confirm your order, click on "Place Order". Please note that you don't have to pay right away since your order first needs to be approved by our production department. Once that’s done, you’ll receive a new invoice with the shipping cost and taxes. Upon receiving this invoice, you can either pay online or by phone with your credit card.

Please note that once your order has been placed & confirmed, you won’t be able to:
• Modify quantities
• Change your designs
• Change your selection of products
• Modify your shipping date
• Add or remove items (if you want to add products, you’ll have to place a new order)

*If the link to your Private Artist’s Page doesn’t work or if you’re having problems placing an order, please write an email to your designer with your order information. This should include the product codes you’d like to order as well as the quantities and sizes needed for each item along with the shipping and billing addresses.


 

How Your Product will arrive

 
 

things you should know

 

+ pricing your products

The product is yours. You are legally entitled to sell it at the price you desire. In our experience, selling at less than a 45% gross margin (the opening number in the brackets) doesn't generate sufficient profits for the artist to be able to invest in growing his or her art business. At the other end of the spectrum, a gross profit of more than 65% (the closing number in the brackets) overprices the product and will hurt your sales unless you have a very strong personal brand.


+ shipping fees

Shipping is FREE for orders of $250 or more. We ship from Montreal, Canada. If you are in the US, please note that unlike most Canadian suppliers, no additional duties or taxes will be charged upon reception as our products are fully made in Canada and are covered by the Free Trade Agreement. 



+ production minimums & custom order surcharges

The cost is calculated for orders of 3+ units per style. A purchase of one or two units is possible but there is a surcharge of $10 to do so. If we use the example of a $40 product; ordering three units will cost $120 ($40 X 3) / ordering two units would cost $90 ($40 X 2 + $10 surcharge) / and ordering a single unit would cost $50 ($40 X 1 + $10 surcharge).


+ ship date & Production

Your order is custom-made for you in our Montreal facilities by real humans who need time to make your product perfect! Production requires 7 to 10 business days once the order and artwork image(s) are received. 

An order confirmation will be sent to you within one business day after the order is placed. The confirmation will include the Ship Date. The Ship Date is NOT the reception date. It is the date at which your order will leave our Montreal facility using standard mail. Expedited shipping is available upon request but the prices are prohibitive. Shipping fees will be calculated once your order is complete.


+ Payment

Around the Ship Date (usually a day before), you will be informed that your order is ready to ship and payment will be required to authorize the shipment. Instructions on how to securely make the payment by credit card (AMEX accepted) will be provided with the order confirmation. 

Prices are in your local currency (if you are in Canada, you are seeing prices in CAD. If you are in the USA, you are seeing prices in USD).